shopping policies

Refunds and Exchanges

Customer satisfaction is VERY important for us. If you are dissatisfied, for any reason, please notify me within 7 days aftr you receive the item, and I’ll try to resolve the problem. Everyone can make mistakes and if the mistake is ours, we will refund your shipping cost to send the package back to us and correct the mistake.

If the problem cannot be resolved, I accept returns under limited circumstances. All items must be returned in the original packaging in new/unused condition. Postage and adequate insurance is the responsibility of the buyer. Please do not send anything back without notifying me first...............................................................................................................................................................

Is the jewelry shipped in a gift box?

Yes. All the jewelry is shipping in individual gift boxes.

What if my piece of jewelry breaks?

We use only the highest quality materials and craftsmanship so if treated well your new jewelry should last you a long time. However, if your jewelry is damaged, please Contact Us for repair.

FOR EXPEDITED SHIPPING, PLEASE CHOOSE EXPRESS SHIPPING 

OPTION! 

U.S CANADA FAST SHİPPİNG BY FEDEX 2-3 DAYS  EXTRA COST 7$

EUROPE NON EU FAST SHİPPİNG 3-4 DAYS EXTRA COST 6$

EUROPE UNİON FAST SHİPNG EXTRA COST 13$

AUSTRALİA FAST SHİPPİNG EXTRA COST 14$

HONG KONG FAST SHİPPİNG EXTRA COST 13$

EWERY WHERE FAST SHİPPİNG EXTRA COST 18$ 

The packages sent by mail can be delayed rarely. This delay can be caused by USPS or your local postal service.

On the holiday season USPS is delayed to update data of shipping status and delivery. If you are rush please upgrade your shipping to express shipping